How to delete your account
- In the app, open Settings and select Delete account.
- If you cannot access the app, email [email protected] or use the app's listed store support channel.
What deletion does
Account deletion removes access to your account and deletes or anonymizes personal information associated with it. Your unpublished recipes, including drafts and scanned drafts, and every recipe you imported are deleted; other recipes you published may remain with anonymized authorship. We remove your account ID from the purchase records we received from RevenueCat and, within about a day, ask RevenueCat to delete its customer record for your account. Some public content may be removed, anonymized, or retained in limited form when needed for legal compliance, community safety, moderation records, fraud prevention, payment records, dispute handling, or security.
Images and some content may remain
Some data is not fully erased by account deletion, and we cannot promise complete erasure of all images and content.
- Images you uploaded are stored on our content-delivery storage (Cloudflare R2) and are not currently deleted automatically when you delete individual content. Account deletion in the app attempts to delete your avatar, your post and comment images, your cooking-result photos, and your creator-video import media, but images of recipes that remain published, and some other images, may persist after deletion.
- Some related content records may not be fully removed by automatic deletion.
- Content that was public, shared, sent in notifications, or processed by third-party providers may continue to exist outside our control.
Timing and confirmation
Automated deletion may complete quickly, but some related systems, backups, logs, store records, or moderation records may take longer to expire or may be retained where allowed or required by law. Where a manual step is needed, we will process the request within a reasonable period and provide confirmation when practical.
Subscriptions
Deleting your Gemo account does not cancel a store subscription. Before deleting your account, cancel any subscription you do not want to renew in the store where you bought it: Apple Account subscription settings for Apple purchases, or Google Play subscriptions for Google Play purchases. Use the original store account even if you now use Gemo on a different platform. Promotional or complimentary access does not itself create a paid subscription or cancel an existing one.